If an order is messed up, what should be done?

When an order is messed up, the most appropriate action is to contact the order provider or place a second order. This proactive approach addresses the issue directly and seeks a resolution as soon as possible. By calling the order provider, you communicate clearly about the mistake, which allows for a rectification process to be initiated, such as receiving the correct items quickly or obtaining a refund. Placing a second order may also be necessary if the situation is urgent and the incorrect order cannot be resolved promptly.

The other options do not effectively address the problem. Ignoring the issue until the order arrives does not solve the mistake and may lead to further complications or dissatisfaction. Making a new order online could be a solution, but without first addressing the mistake with the original order provider, it might not be the most efficient method, especially if there can be a resolution to the initial issue. Waiting for customer complaints is reactive and fails to take responsibility for ensuring customer satisfaction, potentially damaging relationships with customers. Thus, directly contacting the order provider is the most effective means to resolve an order issue.