What aspect of training underlies Jersey Mike's approach?

Jersey Mike's approach to training emphasizes on-the-job mentoring, which is a vital component of their development strategy. This method allows employees to learn in a practical context, where they receive guidance from more experienced staff while actively engaging in their roles. Through on-the-job mentoring, trainees can observe best practices and receive personalized feedback, fostering a deeper understanding of workflows and customer service. This immersive technique not only enhances skill development but also promotes a supportive work culture, encouraging collaboration and teamwork. Such an approach aligns with Jersey Mike's commitment to building a knowledgeable and proficient workforce, ultimately improving service quality and customer satisfaction.