What key performance indicators are important to track at Jersey Mike's?

Tracking key performance indicators such as sales growth and customer satisfaction scores is crucial for any business, including Jersey Mike's. Sales growth provides insight into the overall financial health of the store, indicating whether the business is expanding, maintaining, or declining. Understanding customer satisfaction scores is equally important, as they reflect how well the company is meeting the expectations of its clientele. High customer satisfaction can lead to repeat business and positive word-of-mouth, which are essential for growth in the highly competitive food service industry. By focusing on these indicators, Jersey Mike's can make informed decisions to enhance its product offerings, improve service quality, and ultimately drive revenue.

The other options, while relevant in certain contexts, do not directly align with the primary focus of monitoring performance in a way that impacts the overall business strategy as clearly as sales growth and customer satisfaction do.