What should managers do when observing poor performance?

Addressing issues promptly with constructive feedback and support is essential in managing poor performance. This approach allows managers to identify specific areas of concern and provide guidance for improvement. Constructive feedback is designed to be helpful rather than punitive, fostering an environment where employees feel supported in their development.

By offering support, managers can engage in a dialogue with the employee, allowing them to express any difficulties they may be facing and collaboratively developing a plan for improvement. This not only promotes accountability but also encourages a culture of continuous learning and development within the team. Employees are more likely to respond positively to feedback when they know their managers are invested in their success.

In contrast, ignoring the performance can lead to ongoing issues and a decline in team morale. Publicly reprimanding an employee can damage their confidence and create a hostile work environment, while transferring an employee may not resolve the underlying issues related to their performance.